General conditions of sale

Arrival

The rooms are available from 3 p.m.
Please notify us in case of late arrival (after 7 p.m.)

Departure

Please leave the room before 11 a.m. on the day of your departure.

Booking conditions

Bookings will only be confirmed upon receipt of a credit card number (16 digits + expiry date) or the deposit of a french bank cheque for the amount of one night. This guarantee does not constitute a settlement. Guests are thus free to settle their stay at the hotel by the method of payment of their choice on the day of departure.

Accepted payment methods

– Credit cards (CB, Visa, Euro/Mastercard
– French bank cheques in euros
– Holiday vouchers (ANCV)
– Cash

Conditions of cancellation or modification

– More than 3 days before the date of arrival: cancellation or modification free of charge.
– Within this 3-day period: the booking is considered to be firm and any modification, cancellation or failure to show up will entail the debit of the booking.
– Early departure: the remaining nights will be debited.

Any cancellation must be confirmed in writing (email, fax, letter). Cancellation fees will be debited from the bank card or the deposit cheque will be cashed.

Guests are reminded that, in compliance with article L. 121-21-8 12 of the Consumer’s Code, they do not have the right of withdrawal set out in article L. 121-21 of the Consumer’s Code. The Sales Conditions specify the terms of cancellation and/or modification of the booking.

Book your stay online :

Le Relais Amadourien
Route du Château
46500 Rocamadour
Tél. : +33565343919
Email : contact@relais-amadourien.com